Announcements & maintenance

Tell customers what is happening, in your words.

Incidents

Post an incident with an impact level and move it through Investigating → Identified → Monitoring → Resolved. Every update is timestamped on the page and emailed to subscribers. Automatic incidents from monitors still appear in the history, so you only need to post when you have something to say.

Scheduled maintenance

Create a maintenance announcement with a start and end time. It appears on the page ahead of time, moves to In progress automatically and is marked Completed when it ends.

Maintenance windows for alerts

Separately, under Maintenance in the dashboard you can define windows during which checks keep running but alerts are muted and downtime is excluded from uptime figures. Windows can be one-off or repeat daily, weekly or monthly, and apply to all monitors or a selection.